How Can We Help You?
Online File Folder Instructions
Q: How do I submit a large file?
A: Contact us at orders@imscolorado.com to obtain a user name and password.
Then Use our online file folder:
Go to www.onlinefilefolder.com, input your user name and your password. Click on the "New Files Go Here" file, then click on the "Add File" button. A new window will open with a "browse" button. Click on the "browse" button and find the file you would like to upload. Once you see your file in the browse window, click on "Start Upload". You will see a progress bar letting you know how long the upload will take. Once the upload is complete, you should see your file in the list under "New Files Go Here". Max upload size is 2GB.Q: What is the best file format to upload?
A: We prefer zipped files if possible to save up/download time.
Q: What files will you accept?
A: We will only accept the following file formats: .zip, .eps, .ai, .ps, .psd, .pdf, .jpg, & .tif.
Please convert all text to outlines, embed all images, flatten images, flatten transparencies, and convert all images to CMYK before submitting. Thanks!
Q: How will you know I uploaded a file?
A: Once you have uploaded a file, please send an email to orders@imscolorado.com to let us know. If you don’t send an email, we won’t be notified.
If you have any questions, please feel free to call the office 720.258.1959.
